Welcome!

Please check the list of frequently asked questions below to help address your problem. If your question is not answered, you might also like to try contacting Worshipschedule support

General Use

Basics

  1. I can't login - I think I forgot!
  2. How can I change my password?
  3. How can I change my username?
  4. How can I change my contact information?
  5. Can I see a key for the buttons on my home page?
  6. How do I log out?
  7. Who is my account administrator?
  8. Do I need to log out of my account when I'm finished?
  9. What is worshipschedule?
  10. How can I download files from my account?

About

  1. How much does it cost?
  2. Does worshipschedule support my browser?
  3. Will I need to have javascript to make this work?
  4. Who is behind worshipschedule?
  5. Can I extend my free trial?

Programs and Skills

  1. What is a program?
  2. What are program skills?
  3. How many programs can I belong to?
  4. How do I add a program to my account?
  5. How do I remove a program from my account?
  6. How do I change my skills for a program?

Schedules and Events

  1. Where is my calendar?
  2. What is an event?
  3. What is my availability?
  4. How do I change my availability?
  5. How do I view the team scheduled for an event?
  6. Can I import an event into Outlook?
  7. How will I know which events I am scheduled for?
  8. How can I download files from worshipschedule?

Troubleshooting

  1. I forgot my password. What should I do?
  2. I forgot my username. What should I do?
  3. I'm having trouble logging in?
  4. I'm getting an error if I bookmark a page
  5. I'm having a problem not described here?

Administration

Members

  1. How many members can I have in my account?
  2. How many members can be in one program?
  3. How do I add a member to my account?
  4. How can I import multiple members into my account?
  5. How can I let members add themselves to my account?
  6. How do I remove a member from my account?
  7. How can I change a member's contact information?
  8. Can I login as one of my members?
  9. How can I disable a member account?
  10. Can I have more than one account administrator?
  11. Can I have an administrator for just one program?
  12. How can I send a member their username and password?
  13. How can I reset a member's password?
  14. How can I show a message on the member home page?

Programs and Skills

  1. Can I see a key for the buttons on my administration home page?
  2. How do I create a program?
  3. How can I remove a program?
  4. How can I change the name or description of a program?
  5. How many programs can I have in my account?
  6. What are program skills?
  7. How can I change the skills for a program?
  8. How do I add or remove members from programs?
  9. How can I group my program's skills?
  10. How can I change which members have which skills?
  11. How do I set all my members as available or unavailable?
  12. How can I disable a program member?
  13. How can I send email to my program members?

Schedules

  1. How do I create a schedule?
  2. How do I remove a schedule?
  3. How do I change the name or description of a schedule?
  4. How can I view a list of a schedule's events?
  5. How can I hide a schedule's events from my members?
  6. How do I publish a schedule?
  7. Can I unpublish a schedule?
  8. Why don't my schedule changes appear on the member calendar?
  9. Can I see the event teams for all my events in one view?
  10. How can I email a schedule to my members?
  11. How can I send email to my members on a schedule?
  12. Should I hide or unpublish my schedule?

Events

  1. How can I add an event to a schedule?
  2. How can I remove an event from a schedule?
  3. How do I remove all the events from a schedule?
  4. How can I change the name or description for an event?
  5. How can I copy an existing event?
  6. How can I move an event to another schedule?
  7. What is an event team?
  8. How can I schedule members for an event team?
  9. How can I copy an event team from one event to another?
  10. How can I remove a team from an event?
  11. Can I view all of the event teams for a schedule's events at once?

Email

  1. What are smart email groups?
  2. How can I send email to an account member?
  3. How can I send email to someone who is not an account member?
  4. How can I email all my account members?
  5. How can I email all of a program's members?
  6. How can I email all of a program skill's members?
  7. How can I email an event team?
  8. How can I email a schedule's event teams?
  9. How can I email program members who haven't indicated if they are available?
  10. How do I use the address book to send email?
  11. How do I create a custom email group?
  12. Where are my smart email groups?
  13. How do I send email with an attachment?
  14. Where can I view a list of email I have sent?
  15. How do I send a member their login credentials?

Files

  1. How can I upload files to my account?
  2. How can my members download files?
  3. How much storage space do I have?
  4. Can I restrict access to my files?
  5. Can I access my files without being logged in?
  6. How can I link a file to an event?